Privacy Policy

Luxe Pro Cleaning
Effective Date: January 1, 2026

Luxe Pro Cleaning (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”), contact us, book services, or interact with us in any way.

By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Home address (for service scheduling and performance)
Payment information (processed securely by third-party providers; we do not store full card details)
Any information you voluntarily provide when contacting us, booking, or submitting inquiries

Automatically Collected Information

IP address
Browser type and device information
Pages visited, time spent on Site, and referring URLs (via cookies, analytics tools, etc.)
Location data (general area only, not precise GPS)

2. How We Collect Information

Directly from you: When you fill out forms, book services, send messages, or call/text us.
Automatically: Through cookies, web beacons, and analytics tools (e.g., Google Analytics) when you visit our Site.
From third parties: Payment processors (for transaction confirmation), scheduling tools, or referral sources (only if you provide consent).

3. How We Use Your Information

We use your information to:

Provide, schedule, and perform cleaning services
Process payments and send invoices/receipts
Communicate with you about your bookings, services, promotions, or referrals
Improve our website and services
Send occasional marketing emails (you can unsubscribe anytime)
Comply with legal obligations and protect our rights

4. Sharing Your Information

We do not sell your personal information. We may share it only in these limited cases:

With trusted service providers (e.g., payment processors, scheduling software, email service providers) who help us operate our business and are bound by confidentiality
To comply with law, respond to legal requests, or protect our rights/safety
In the event of a business transfer (merger, sale, etc.), your information may be transferred as a business asset

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage cookies through your browser settings. For more details, see our Cookie Policy (or note: we use only essential + analytics cookies, no advertising trackers).

6. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal information
Opt out of marketing emails (click “unsubscribe” or contact us)
Request we stop processing your data (subject to legal exceptions)

For California residents: You have additional rights under CCPA/CPRA (e.g., opt-out of sale of personal information — note: we do not sell data). Contact us to exercise rights.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our Site and services are not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such data, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our Site/services after changes constitutes acceptance.

10. Contact Us

For questions, requests, or to exercise your rights, contact:
Jahzara Ferreira
Luxe Pro Cleaning
Email: ADD EVENTUALLY
Phone: (401) 585-9754

Thank you for trusting Luxe Pro Cleaning with your home and your information.